Effective Date: October 20, 2026
1. Introduction and Acceptance of Terms
These Terms of Service (the "Terms") govern your access to and use of the website located at mortroryx.site and any related services, products, content, features, and functionality offered by Outpost Coffee Roasters Ltd (the "Company", "we", "us", or "our"), a coffee-shop operating in Toronto, Ontario, Canada.
By accessing or using our website, visiting our premises, placing an order, purchasing products, making a reservation where available, subscribing to updates, or otherwise using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you must not use our services.
These Terms are intended to be read together with any policies referenced herein, including our privacy practices, return policies, and any notices posted on our website or in-store.
2. Scope of Services
Outpost Coffee Roasters Ltd provides coffee-shop services, which may include, without limitation:
- Preparation and sale of coffee, espresso beverages, tea, food items, and related consumables;
- Retail sale of coffee beans, packaged goods, merchandise, and other café products;
- Online or in-store ordering, where available;
- Customer communications, promotional offers, loyalty programs, and updates;
- Any ancillary hospitality services offered at our premises or through our website.
We may modify, suspend, or discontinue any product, menu item, feature, or service at any time, subject to applicable law.
All product descriptions, images, pricing, availability, and promotional information are provided for general informational purposes only and may change without notice. We reserve the right to refuse or cancel any order if we reasonably believe there has been an error in pricing, availability, or a violation of these Terms.
3. User Obligations and Responsibilities
You agree to use our services lawfully, respectfully, and in accordance with these Terms. You are responsible for your conduct when interacting with our website, staff, premises, products, and other customers.
- Provide accurate, current, and complete information when placing orders or submitting any forms;
- Maintain the confidentiality of any account credentials or access details, if applicable;
- Not misuse our website, interfere with its operation, or attempt unauthorized access to any systems;
- Not engage in abusive, harassing, discriminatory, fraudulent, or unlawful conduct on our premises or online;
- Comply with all posted house rules, safety instructions, age restrictions, and health and sanitation requirements;
- Ensure that any payment method used is valid and authorized by you.
You must not use our services in a manner that could damage our business, reputation, operations, personnel, or other users. We may refuse service, remove persons from the premises, or suspend access to the website where reasonably necessary to protect our rights, staff, customers, or property.
4. Payment Terms and Conditions
All prices are stated in Canadian dollars unless otherwise indicated. Applicable taxes, levies, deposits, service charges, delivery charges, or fees may apply and will be disclosed at the time of purchase where required by law.
- Payment is due at the time of purchase unless we expressly agree otherwise in writing;
- We may accept cash, debit, credit, or other payment methods made available from time to time;
- By providing payment information, you represent and warrant that you are authorized to use the chosen payment method;
- We may use third-party payment processors, and your use of those services may be subject to their own terms and conditions;
- If a payment is reversed, charged back, declined, or otherwise disputed without valid reason, we may suspend future purchases and recover reasonable associated costs to the extent permitted by law.
We reserve the right to correct any pricing or billing errors. If a pricing error affects an order you have already placed, we may contact you to confirm whether you wish to proceed at the corrected price or cancel the order.
5. Cancellation and Refund Policy
Because we provide fresh food and beverage products, many items are perishable and may not be eligible for cancellation or refund once prepared, served, or picked up, except where required by applicable law or where the product is defective, materially incorrect, or not as described.
- In-store purchases: Final sale items, perishable goods, and prepared beverages are generally non-refundable unless required by law.
- Online orders: Orders may be canceled only if preparation has not yet commenced, at our discretion and subject to operational feasibility.
- Incorrect or defective items: If you receive an item that is materially incorrect, unsafe, spoiled, or defective, please contact us promptly so we may assess a replacement, correction, or refund where appropriate.
- Promotions and gift cards: Promotional items, discounts, and gift cards, if offered, may be subject to additional restrictions and may be non-refundable to the extent permitted by law.
Refunds, if approved, will generally be issued using the original payment method within a reasonable time. Processing times may vary depending on your financial institution or payment provider. This policy does not limit any mandatory rights you may have under applicable consumer protection laws in Ontario or Canada.
6. Liability Limitations
To the fullest extent permitted by applicable law, Outpost Coffee Roasters Ltd, its directors, officers, employees, contractors, agents, successors, and assigns shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of data, business interruption, or loss of goodwill, arising out of or relating to your use of our services.
To the fullest extent permitted by law, our total aggregate liability for any claim arising out of or relating to our services, products, or these Terms shall not exceed the amount paid by you for the specific product or service giving rise to the claim, or CAD $100, whichever is greater, except where such limitation is prohibited by law.
Nothing in these Terms limits liability that cannot be excluded or limited under applicable law, including liability for gross negligence, wilful misconduct, fraudulent misrepresentation, death, or personal injury caused by our negligence where such exclusion would be unlawful.
Products such as hot beverages may present burn risks. You are responsible for handling all food and beverages safely and in accordance with common sense and any provided warnings.
7. Intellectual Property Rights
All content on our website and in our materials, including text, graphics, logos, photographs, menu designs, product names, page layouts, trademarks, service marks, and software, is owned by or licensed to Outpost Coffee Roasters Ltd and is protected by Canadian and international intellectual property laws.
You may view, access, and use the website and its content solely for personal, non-commercial purposes, provided that you do not modify, reproduce, distribute, publicly display, publish, license, create derivative works from, or exploit any content without our prior written consent, except as expressly permitted by law.
All trademarks, trade names, and branding associated with Outpost Coffee Roasters Ltd remain our exclusive property or the property of their respective owners. No license or right is granted to you by implication or otherwise, except as expressly stated in these Terms.
8. Data Protection and Privacy
We collect, use, disclose, and retain personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, relevant provincial privacy laws.
Personal information may be collected when you use our website, place an order, communicate with us, subscribe to updates, participate in promotions, or interact with us in-store. This information may include your name, contact details, transaction details, preferences, device information, and other information necessary to operate our business and provide services.
We may use personal information to:
- Process and fulfill orders and payments;
- Communicate with you about your purchases, inquiries, or service updates;
- Improve our products, services, website, and customer experience;
- Prevent fraud, misuse, and security incidents;
- Comply with legal and regulatory obligations.
We may share personal information with service providers assisting with payment processing, website hosting, communications, analytics, delivery, and other operational functions, subject to appropriate confidentiality and security safeguards. We do not sell personal information in exchange for money.
For questions regarding privacy or to request access to or correction of your personal information, please contact us using the details below. Any privacy notice or policy posted on our website may supplement these Terms.
9. Force Majeure
Outpost Coffee Roasters Ltd shall not be liable for any delay or failure to perform its obligations under these Terms where such delay or failure results from causes beyond our reasonable control, including but not limited to acts of God, fire, flood, severe weather, epidemic or pandemic, labour disputes, power outages, supply shortages, transportation disruptions, government action, war, terrorism, civil unrest, or failures of third-party service providers.
Where a force majeure event occurs, we may suspend, delay, or modify our services without liability for the duration of the event and for a reasonable recovery period thereafter.
10. Changes to Terms
We may update or revise these Terms from time to time to reflect operational changes, legal requirements, or improvements to our services. The updated Terms will be posted on our website with a revised effective date.
Your continued use of our website, services, or products after the posting of revised Terms constitutes acceptance of the updated Terms. If you do not agree to the revised Terms, you must discontinue use of our services.
11. Applicable Law and Jurisdiction
These Terms and any dispute, claim, or controversy arising out of or relating to them, our website, our services, or any transaction with Outpost Coffee Roasters Ltd shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles.
You agree that the courts located in Toronto, Ontario shall have exclusive jurisdiction over any dispute arising from or relating to these Terms, except where applicable law requires otherwise or permits a consumer to bring a claim in another forum.
12. Contact Information
If you have any questions, concerns, complaints, refund requests, or privacy inquiries regarding these Terms or our services, please contact:
Outpost Coffee Roasters Ltd
1578 Bloor St W, Toronto, ON M6P 1A4, Canada
Email: [email protected]
Phone: +1 416-516-9040
Website: mortroryx.site
13. Severability Clause
If any provision of these Terms is found to be unlawful, void, or unenforceable by a court or competent authority, that provision shall be deemed severed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Where possible, any invalid or unenforceable provision shall be interpreted in a manner that best reflects the original intent of the parties and the lawful purpose of these Terms.
Entire Agreement: These Terms, together with any policies or notices referenced herein, constitute the entire agreement between you and Outpost Coffee Roasters Ltd regarding your use of our services and supersede any prior or contemporaneous understandings not expressly incorporated herein.